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FTE recognizes the interdependent nature of operational performance, which reinforces its mission to involve all employees in the lean transformation process rather than having it forced on them. “Culture not only has a strong impact on the rate at which change happens but also on the quality and sustainability of that change. Fundamentally, culture is an asset, not a cost,” begins Nathan Barker, Partner and Vice President of FTE Performance.
FTE’s lean transformation strategy consists of five integrated phases: behaviors, alignment, discipline, tools, and continuous improvement. “Unlike our competitors, we spend a disproportionate share of time with our clients working on the first three cultural phases to establish a solid foundation from which sustainable value and ROI is accomplished during the last two phases,” points out Emily Altimare, Ph.D. Principle and Culture Lead of FTE Performance.
FTE starts every transformation with a three-part assessment that seeks to understand an organization’s culture, lean maturity, and its use of fundamental business systems. During the culture assessment, one-on-one and focused-group interviews are conducted with a diagonal slice of employees from various levels (shop floor to the c-suite) in the organization. The data from these sessions are used to analyze and understand characteristics to be leveraged as well as how adaptable they will be to change during the lean transformation.
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Culture is an asset, not a cost
Moving forward, FTE Performance strives to be at the forefront of cultural innovation in the lean arena with servant leadership at the core. FTE is also exploring the use and potential benefits of leveraging Artificial Intelligence technology like machine learning, robotics, and natural language processing (NLP) to enhance their client’s productivity, training, and problem-solving capabilities. Lucci asserts, “Our client’s success is our primary concern; we work with them to ensure that they have access to the full potential of their most valuable assets, their people.”
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Company
FTE Performance
Headquarters
Troy, MI
Management
John Lucci, Managing Partner & President, Nathan Barker, Partner & Vice President and Geoff Weller, Partner and Sr. Vice President, Dave Boissonneault, Partner and CFO
Description
FTE Performance is a management consulting firm that helps clients achieve optimal business performance through a strong and reliable integrated business approach to lean implementation. FTE recognizes the interdependent nature of operational performance, which reinforces its mission to involve all employees in the lean transformation process rather than having it forced on them. The company starts every transformation with a three-part assessment that seeks to understand an organization’s culture, lean maturity, and its use of fundamental business systems. FTE Performance is headquartered at Troy, Michigan